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How OTIS works

Follow the OTIS booking flow from search to seat selection, payment, and boarding pass issuance.

How OTIS works
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StatusPublished
Templatecontent
AuthorOTIS Super Admin
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OTIS uses a clean seat-first booking flow inspired by the way passengers naturally plan inter-city travel in Nigeria.

Search a route, compare live buses, select your seats, enter traveler details, and complete payment to receive a verified boarding pass.

Seat-first flow
Passengers see available buses before payment, not after.
Group travel friendly
Travelers can reserve seats together and keep the same departure terminal.
Verified tickets
Boarding passes are generated only after payment verification succeeds.
Fast lookup
Customers can return to their booking with a reference and contact detail.
How it works
01
Search your route

Choose departure terminal, destination terminal, travel date, and passenger count.

02
Compare available buses

Review live fares, bus class, departure time, available seats, and trip duration.

03
Select seats and travelers

Pick seats on the bus layout and fill out passenger and next-of-kin details.

04
Pay and board

Complete Paystack checkout, receive your boarding pass, and present it at check-in.

FAQ

Frequently asked questions

Can I book as a guest?
Yes. OTIS supports both guest and registered customer bookings.
When do I get my boarding pass?
The boarding pass is issued after payment verification and confirmation.
Can I reserve more than one seat?
Yes. You can select multiple seats if they are available on the trip.
What happens if payment fails?
The booking stays in hold status until payment is completed or the hold expires.
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